Card Admin Intern

  • Post category:Internship
  • Post last modified:February 21, 2024
  • Reading time:9 mins read

Job details

Here’s how the job details align with your profile.

Job type

  • Internship

Location

Johannesburg, Gauteng

Pays

Afrique du Sud

Lieu de travail

JOHANNESBURG-BIERMANN AV(ZAF)

Société employeur

TotalEnergies Marketing South Africa (Pty) Ltd

Domaine

Commerce

Lieu

South Africa

Type d’emploi

Stage conventionné

Expérience

Moins de 3 ans

Profil du candidat

Required Qualification/s:

National Diploma in Financial Management


Required Documents:

Updated CV

Qualifications (National Senior Certificate, Diploma or Degree)

ID Copy


Years of Experience:

Less than 1 Year

Activités

Duties and Responsibilities:


  • Responsible and Accountable to provide end to end Administration processes on the Card and Mobility Offering relating to both Customers and Dealers.
  • To ensure Customer and Dealer cards are well maintained in creation, printing, blacklisting and renewals, whilst following the internal and Group procedure.
  • To investigate and resolve queries daily raised by Customers, Dealers, Total Customer Care agents and logged on SALSA, thereby contributing to being number one with our customers.
  • To investigate and capture manual transactions performed by TotalEnergies Card Merchant’s onto the Tomcard System within 24 business hours.
  • To analyse daily the Card anomaly reports and communicate issues to Customers to ensure successful systematic transactions.
  • To effectively manage cash accounts daily and assist with customers financial controls.
  • To investigate errors and missing receipts on card balances and to ensure transactions are correctly sequenced, thereby ensuring Priority Control 2 (Trial balance) is well maintained as per procedure.
  • To ensure good record keeping of requests by customers (cards – new, hot listing and instructions of limit movements).
  • To ensure clients card records are validated and kept up to date – quarterly reviews with clients.
  • To accurately calculate, capture and publish the monthly Card pricing on the Tomcard Systems as per internal procedure.
  • To assist Customers and Dealers with the Card processes, systems, administration, reports, and product knowledge.
  • To provide daily support to the Card Sales Representative as per allocated areas.
  • To investigate Bank EFT queries raised by TotalEnergies Dealers and efficiently manage the resolution between Bank, Dealer and Customer.
  • To submit weekly and monthly KPIs on activities within area of control to Management.
  • To provide support with Projects related to all EFT and Card and Mobility offerings, developments or enhancements when required


HSEQ

  • To effectively manage and minimise HSE risk within area of responsibility by ensuring Compliance with all HSE Policies, rules, guideline, and legal requirements.
  • Promotion of safe working environment and positively contributing to the company HSE KPIs and risk reduction strategies.
  • That HSE competency requirements are identified & enforced within area of responsibility.

Contexte et environnement

Duties and Responsibilities:


  • Responsible and Accountable to provide end to end Administration processes on the Card and Mobility Offering relating to both Customers and Dealers.
  • To ensure Customer and Dealer cards are well maintained in creation, printing, blacklisting and renewals, whilst following the internal and Group procedure.
  • To investigate and resolve queries daily raised by Customers, Dealers, Total Customer Care agents and logged on SALSA, thereby contributing to being number one with our customers.
  • To investigate and capture manual transactions performed by TotalEnergies Card Merchant’s onto the Tomcard System within 24 business hours.
  • To analyse daily the Card anomaly reports and communicate issues to Customers to ensure successful systematic transactions.
  • To effectively manage cash accounts daily and assist with customers financial controls.
  • To investigate errors and missing receipts on card balances and to ensure transactions are correctly sequenced, thereby ensuring Priority Control 2 (Trial balance) is well maintained as per procedure.
  • To ensure good record keeping of requests by customers (cards – new, hot listing and instructions of limit movements).
  • To ensure clients card records are validated and kept up to date – quarterly reviews with clients.
  • To accurately calculate, capture and publish the monthly Card pricing on the Tomcard Systems as per internal procedure.
  • To assist Customers and Dealers with the Card processes, systems, administration, reports, and product knowledge.
  • To provide daily support to the Card Sales Representative as per allocated areas.
  • To investigate Bank EFT queries raised by TotalEnergies Dealers and efficiently manage the resolution between Bank, Dealer and Customer.
  • To submit weekly and monthly KPIs on activities within area of control to Management.
  • To provide support with Projects related to all EFT and Card and Mobility offerings, developments or enhancements when required


HSEQ

  • To effectively manage and minimise HSE risk within area of responsibility by ensuring Compliance with all HSE Policies, rules, guideline, and legal requirements.
  • Promotion of safe working environment and positively contributing to the company HSE KPIs and risk reduction strategies.
  • That HSE competency requirements are identified & enforced within area of responsibility.

TotalEnergies is an equal opportunity employer and all applicants that meet the specified criteria will receive consideration for employment without discriminating unfairly on any arbitrary ground, including but not limited to race, gender, sex, ethnic or social origin, colour, sexual orientation, age, disability, religious conscience belief, political opinion, culture, language, marital status, or family responsibility.

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