Job details
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Job type
- Internship
Location
Johannesburg, Gauteng
Pays
Afrique du Sud
Lieu de travail
JOHANNESBURG-BIERMANN AV(ZAF)
Société employeur
TotalEnergies Marketing South Africa (Pty) Ltd
Domaine
Commerce
Lieu
South Africa
Type d’emploi
Stage conventionné
Expérience
Moins de 3 ans
Profil du candidat
Required Qualification/s:
National Diploma in Financial Management
Required Documents:
Updated CV
Qualifications (National Senior Certificate, Diploma or Degree)
ID Copy
Years of Experience:
Less than 1 Year
Activités
Duties and Responsibilities:
Responsible and Accountable to provide end to end Administration processes on the Card and Mobility Offering relating to both Customers and Dealers.- To ensure Customer and Dealer cards are well maintained in creation, printing, blacklisting and renewals, whilst following the internal and Group procedure.
- To investigate and resolve queries daily raised by Customers, Dealers, Total Customer Care agents and logged on SALSA, thereby contributing to being number one with our customers.
- To investigate and capture manual transactions performed by TotalEnergies Card Merchant’s onto the Tomcard System within 24 business hours.
- To analyse daily the Card anomaly reports and communicate issues to Customers to ensure successful systematic transactions.
- To effectively manage cash accounts daily and assist with customers financial controls.
- To investigate errors and missing receipts on card balances and to ensure transactions are correctly sequenced, thereby ensuring Priority Control 2 (Trial balance) is well maintained as per procedure.
- To ensure good record keeping of requests by customers (cards – new, hot listing and instructions of limit movements).
- To ensure clients card records are validated and kept up to date – quarterly reviews with clients.
- To accurately calculate, capture and publish the monthly Card pricing on the Tomcard Systems as per internal procedure.
- To assist Customers and Dealers with the Card processes, systems, administration, reports, and product knowledge.
- To provide daily support to the Card Sales Representative as per allocated areas.
- To investigate Bank EFT queries raised by TotalEnergies Dealers and efficiently manage the resolution between Bank, Dealer and Customer.
- To submit weekly and monthly KPIs on activities within area of control to Management.
- To provide support with Projects related to all EFT and Card and Mobility offerings, developments or enhancements when required
HSEQ
- To effectively manage and minimise HSE risk within area of responsibility by ensuring Compliance with all HSE Policies, rules, guideline, and legal requirements.
- Promotion of safe working environment and positively contributing to the company HSE KPIs and risk reduction strategies.
- That HSE competency requirements are identified & enforced within area of responsibility.
Contexte et environnement
Duties and Responsibilities:
Responsible and Accountable to provide end to end Administration processes on the Card and Mobility Offering relating to both Customers and Dealers.- To ensure Customer and Dealer cards are well maintained in creation, printing, blacklisting and renewals, whilst following the internal and Group procedure.
- To investigate and resolve queries daily raised by Customers, Dealers, Total Customer Care agents and logged on SALSA, thereby contributing to being number one with our customers.
- To investigate and capture manual transactions performed by TotalEnergies Card Merchant’s onto the Tomcard System within 24 business hours.
- To analyse daily the Card anomaly reports and communicate issues to Customers to ensure successful systematic transactions.
- To effectively manage cash accounts daily and assist with customers financial controls.
- To investigate errors and missing receipts on card balances and to ensure transactions are correctly sequenced, thereby ensuring Priority Control 2 (Trial balance) is well maintained as per procedure.
- To ensure good record keeping of requests by customers (cards – new, hot listing and instructions of limit movements).
- To ensure clients card records are validated and kept up to date – quarterly reviews with clients.
- To accurately calculate, capture and publish the monthly Card pricing on the Tomcard Systems as per internal procedure.
- To assist Customers and Dealers with the Card processes, systems, administration, reports, and product knowledge.
- To provide daily support to the Card Sales Representative as per allocated areas.
- To investigate Bank EFT queries raised by TotalEnergies Dealers and efficiently manage the resolution between Bank, Dealer and Customer.
- To submit weekly and monthly KPIs on activities within area of control to Management.
- To provide support with Projects related to all EFT and Card and Mobility offerings, developments or enhancements when required
HSEQ
- To effectively manage and minimise HSE risk within area of responsibility by ensuring Compliance with all HSE Policies, rules, guideline, and legal requirements.
- Promotion of safe working environment and positively contributing to the company HSE KPIs and risk reduction strategies.
- That HSE competency requirements are identified & enforced within area of responsibility.
TotalEnergies is an equal opportunity employer and all applicants that meet the specified criteria will receive consideration for employment without discriminating unfairly on any arbitrary ground, including but not limited to race, gender, sex, ethnic or social origin, colour, sexual orientation, age, disability, religious conscience belief, political opinion, culture, language, marital status, or family responsibility.